RIDER INFORMATION

Tips for Riding BSOOB Transit

Be prepared.
Know where your stop is and be there 10 minutes before the bus is scheduled to arrive. When you see your bus coming, please signal the driver.
Have your exact fare, smart card, mobile app or pass ready.
Not only is it easier on you and your fellow passengers, it helps keep our buses on schedule.
Weather & Emergencies.
Rarely is bus service cancelled due to weather. For information on delays from weather or other emergencies, check our Website www.BSOOBTransit.org, local TV stations, call 207-282-5408 or follow BSOOB Transit on Facebook or Twitter.
Want to get off the bus?
It’s easy to signal for the bus driver to stop at the next stop. Just pull the pull cord along the inside windows.
Need help planning your trip?
We’re here to answer your questions. Call our office anytime during our regular business hours (Monday – Friday, 9:00 a.m. to 4:30 p.m., except for holidays. Telephone: (207) 282 5408
WANT TO BRING YOUR BIKE?
No Problem! All our buses are equipped with bicycle racks.
PERSONS WITH DISABILITIES:
All buses are wheelchair accessible.
BSOOB Transit Route Deviation Policy:
Route deviation will not exceed ¾ of a mile round trip off our existing routes. BSOOB Transit riders requiring route deviation should contact the office at least 2 hours in advance. Be advised that fares will be doubled for this service

BSOOB Transit Reasonable Modification Policy:

BSOOB Transit is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, BSOOB Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and to ensure programs and services are accessible to all individuals. Requests for modifications can be made by calling the BSOOB Transit Office at 207-282-5408 or emailing: rrose@BSOOBTransit.org.

Bike Racks on Buses

All TRANSIT buses have bike racks.

Loading Procedure

To take your bike with you, follow these steps:

Remove loose items from your bike (water bottles, pumps, etc.).
Inform the bus driver that you will be loading your bike. Load your bike from the curb or in front of the bus. Do not step into oncoming traffic to load your bike.
Squeeze handle to release the latch, then fold down the bike rack. You only need to use one hand to unlatch and pull the bike rack down so you can hold your bike with the other hand.
Lift your bike onto the bike rack, fitting wheels into proper wheel slots.
Each slot is clearly labeled. Raise the support arm over the front tire.
Board the bus and enjoy the ride.

Unloading Procedure

Remember to inform the driver that you will be unloading your bike as you exit the bus and follow these steps:

Unload your bike from in front of the bus or from the curb and not from the street.
Raise the support arm off the tire, lift your bike out of bike rack.
Fold up the bike rack if there are no other bikes on the bus and no one is waiting to load a bike. The rack locks in place.

Accommodation Limits

TRANSIT Buses cannot accommodate more than two bikes. Bike racks are used on a space available basis.

Important Notice

Please note that loading or unloading a bicycle from the street side may cause injury or death.