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Contact Us

Employee Portal

  • Routes – Schedules
    • SERVICE MAP
    • 50 ORANGE – 51 BLACK
    • 52 WHITE
    • 53 BLUE
    • 54 SILVER / UNE
    • 60 GREEN
    • 70 PURPLE / ZOOM
    • HOLIDAYS
    • SEASONAL TROLLEYS
  • Fares
    • Fare Prices & Products
    • Dirigo TouchPass
  • Rider Information
    • WHERE’S THE BUS?
    • SERVICE ALERTS
    • ADA & ACCESSIBILITY
    • COMPLAINT PROCEDURE
    • CUSTOMER CODE OF CONDUCT
    • MOBILITY MANAGEMENT / TRAVEL TRAINING
    • TRIP PLANNER
    • WANT TO RECEIVE UPDATES
  • More
    • POLICIES
      • ADA
      • CIVIL RIGHTS/TITLE VI
      • CUSTOMER COMPLAINT PROCEDURE
      • PRIVACY POLICY
      • SOCIAL MEDIA POLICY
      • EEO Policy
    • EVENT CALENDAR
    • MEETINGS
    • CAREERS
    • Doing Business with BSOOB Transit
    • ADVERTISING OPPORTUNITIES
    • MEDIA
    • REPORTS
    • TRANSIT COMMITTEE / LEADERSHIP
    • TRANSIT HISTORY

Visit this page for information and updates regarding the new DiriGO TouchPass 

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HELPFUL LINKS

Read the Full Press Release

DiriGo Touchpass Website/FAQ’s

DiriGo Touchpass Video

Fare Capping Video

Customer Service: 1-833-272-7270

*How to register your DiriGo TouchPass card

*Download and register the MOBILE APP

*Customers only need to choose only one of these options. 

 

Reduced Fare Qualification Categories

Seniors (65+):  Photo identification with proof of age

Youth (6 – 18): Proof of age and photo I.D. may be requested

Medicare Card Holders: Photo identification and red, white, and blue Medicare Card

Veterans: Photo identification & DD214, VA I.D. or Vet Status I.D. Accepted

SSI, SSDI, VA Disability Recipients: Photo identification and most current qualifying letter

Medically Verified Disability (requires secondary verification from a medical professional): Photo identification and certification by qualified health care professional and/or certified agency.

 

Contact Us

Customer Service Office
Monday – Friday
9:00AM – 4:30PM

Saco Transportation Center
138 Main Street
Saco, ME, 04072
(207)282-5408

Main Office
13 Pomerleau Street
Biddeford, ME 04005

Quick Links

Customer Complaint Form

Title VI Program

Where’s The Bus

ADA & Accessibility

Fares

Administration

Transit Committee Leadership

Event Calendar

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Advertising Opportunities

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CONTACT

Customer Service Office
Mon – Fri
9:00AM – 4:30PM

Saco Transportation Center
138 Main Street
Saco, ME, 04072
(207)282-5408

Main Office
13 Pomerleau Street
Biddeford, ME 04005

QUICK LINKS

Customer Complaint Form

Title VI Program

Where’s The Bus

ADA & Accessibility

Fares

ADMINISTRATION

Transit Committee Leadership

Event Calendar

Careers

RFP / Procurement

Advertising Opportunities

Employee Portal