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Contact Us

Employee Portal

  • Routes
    • 50 ORANGE – 51 BLACK
    • 53 BLUE – 52 WHITE
    • 54 SILVER / UNE
    • 60 GREEN
    • 70 PURPLE / ZOOM
    • HOLIDAYS
    • SEASONAL TROLLEYS
  • Fares & Passes
    • Fare Prices & Products
    • Dirigo TouchPass
    • How To Videos
    • Transit Angel
  • Rider Info – Mobility
    • WHERE’S THE BUS?
    • SERVICE ALERTS
    • ADA & ACCESSIBILITY
    • COMPLAINT PROCEDURE
    • COVID PROTOCOLS
    • CUSTOMER CODE OF CONDUCT
    • MOBILITY MANAGEMENT / TRAVEL TRAINING
    • TRIP PLANNER
    • WANT TO RECEIVE UPDATES
  • More
    • POLICIES
      • COVID Safety Protocols
      • ADA
      • CIVIL RIGHTS/TITLE VI
      • CUSTOMER COMPLAINT PROCEDURE
      • PRIVACY POLICY
      • SOCIAL MEDIA POLICY
    • EVENT CALENDAR
    • MEETINGS
    • CAREERS
    • RFP / PROCUREMENT
    • ADVERTISING OPPORTUNITIES
    • MEDIA
    • PROJECTS
    • REPORTS
    • TRANSIT COMMITTEE / LEADERSHIP
    • TRANSIT HISTORY

CURRENT PROJECTS

Electric Bus

BSOOB Transit will be taking delivery of two electric buses in early 2021. The buses will be manufactured by Proterra, a national leader in the industry. With the buses will come charging infrastructure for our garage depot and an on route Pantograph overhead charging station which will be installed at Saco Transportation Center.

The funding has been secured through a Federal Transit Administration Lo/No (low emissions/no emissions) grant as well as match dollars from Maine Department of Transportation.

Electronic Fare Collection

As of October 1, 2020, BSOOB Transit has implemented a new regional electronic fare system called DiriGo TouchPass. Electronic readers have been installed in all revenue generating vehicles. Smartphone mobile application and stored value smartcards will now to be used to collect fares.

Smartphone mobile applications can be downloaded and funded by riders who choose to use this technology. Stored value smartcards, branded as DiriGo TouchPass, will be available for riders to load at the Saco Transportation Center and other select outlets locally. The stored value smartcards are reusable and reloadable. Customers will be charged $5 for lost, stolen or destroyed cards.

A regional fare policy will allow riders to pay fares electronically on BSOOB Transit, South Portland Bus Service and Greater Portland Metro. All similar services will be priced in the same way.

A rewards program, technically named “fare capping”, will be available for those customers that choose to use the mobile app or smartcard. Frequent riders will have their fares capped after their third boarding of any day and 30 th boarding of any month. After these thresholds are met, all subsequent boardings for that day or month would be free.

 

 

 

 

Contact Us

Customer Service Office
Monday-Friday
9:00AM-4:30PM

Saco Transportation Center
138 Main Street
Saco, ME, 04072
(207)282-5408

Main Office
13 Pomerleau Street
Biddeford, ME 04005

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CONTACT

Customer Service Office
Monday-Friday
9:00AM-4:30PM

Saco Transportation Center
138 Main Street
Saco, ME, 04072
(207)282-5408

Main Office
13 Pomerleau Street
Biddeford, ME 04005

QUICK LINKS

Customer Complaint Form

Title VI Program

Where’s The Bus

ADA & Accessibility

Fares

ADMINISTRATION

Transit Committee Leadership

Event Calendar

Careers

RFP / Procurement

Advertising Opportunities

Employee Portal