Off-Route Pickup & Drop-Off

BSOOB Transit can travel up to ¾ of a mile off a regular bus route to pick you up or drop you off at a location that is not directly on the route.

This service is available to everyone. You do not need to have a disability, complete an application, or meet any special eligibility requirements.

How It Works

If your home, workplace, medical office, or other destination is located within ¾ of a mile of one of our regular bus routes, you may request that the bus leave its normal route to pick you up or drop you off.

The bus will return to its regular route after completing the requested pickup or drop-off.

For example, if you are unable to easily reach a regular bus stop, you may be able to request a pickup closer to your location.

Who Can Use This Service?

Anyone can request an off-route pickup or drop-off.

This service is available to all BSOOB Transit riders, including people with disabilities, older adults, and anyone who may have difficulty reaching a regular bus stop.

There is no separate paratransit eligibility process for this service.

How Far Off the Route Can the Bus Travel?

The requested pickup or drop-off location must be within ¾ of a mile of the regular bus route.

If you are unsure whether your location is within ¾ of a mile, please contact us. Our staff can help determine whether your trip can be accommodated.

How to Request an Off-Route Pickup or Drop-Off

Contact BSOOB Transit in advance:

Phone: 207-282-5408
Email: info@BSOOBTransit.org

Weekday Requests

Requests must be made at least 2 hours in advance.

Weekend Requests

Weekend requests must be made by 2:00 p.m. on Friday.

Fare

The regular fare is doubled when using off-route pickup or drop-off service.

Need Help Planning Your Trip?

If you are unsure whether:

• your location is close enough to a bus route,
• a particular route can serve your location,
• you need an off-route pickup or drop-off, or
• this service will work for your trip,

Please call us at: 207-282-5408.

Our staff can help you understand your transportation options and assist you with making a request.

Accessibility

BSOOB Transit is committed to making our transportation services accessible and usable by everyone.

Off-route pickup and drop-off service is one way riders may access BSOOB Transit when getting to or from a regular bus stop is difficult.

Reasonable modifications to BSOOB Transit policies, practices, or procedures may also be requested when necessary for an individual with a disability to use our services. Additional accessibility information is available on our ADA & Accessibility page.